


SCENTX / HERE TO HELP
Answers about our perfumes, signature duos and shopping with ScentX.
12 answers to help you explore
The catalog includes four 50 ml Eau de Parfum fragrances and one 50 ml Extrait de Parfum (Office Hours). A signature duo contains two 50 ml bottles. The product page shows the selected size before you add it to your cart.
Read each perfume’s description and fragrance notes. Top notes introduce the profile, while heart and base notes describe its other layers. Our fragrance-notes guide is a useful starting point. You can also ask for product advice.
Catalog duos have fixed pairings: Possession & Office Hours, Cured & Savage, Cured & Dominus, and Dominus & Office Hours. Each duo page shows its exact two bottles and package price.
Orders use cash on delivery in Pakistan. Your order page and checkout show the amount due when the parcel arrives. The store does not collect card or wallet payments at checkout.
We accept delivery addresses in Pakistan. The current delivery fee and any free-delivery threshold are shown on the shipping page. Checkout calculates your final delivery charge after discounts.
Dispatch is arranged after your order is confirmed. Delivery depends on your location and courier service. Keep your private order-status link for updates; contact us with your reference if you need a delivery estimate.
Save the private link shown after checkout. It displays your current order status and courier/tracking details when the team adds them. If you supplied an email address, check your acknowledgement email too.
Contact us with your order reference as soon as possible. Changes depend on availability and whether dispatch has started. A pre-dispatch cancellation does not require an online refund because payment is cash on delivery.
Keep the product and packaging, note the issue and send a support request. Photos can help us review it. See our returns and exchanges page for the process and your options.
Our returns page explains the seven-day change-of-mind request window, unopened condition and return-delivery arrangements. Faulty, damaged or incorrect goods are handled separately, without limiting rights that apply under law. Read the full returns guidance before ordering.
Placing an order does not subscribe you to the newsletter. Newsletter signup has its own consent checkbox, and you can contact the team to withdraw consent, or use the unsubscribe link in a marketing email. See our Privacy Policy.